Getting Started
What is Velki Agent List?
Velki Agent List is the official, verified directory of Master Agents and Super Agents. We provide a transparent, searchable platform that helps users verify agent credentials and information before conducting transactions. Our database is regularly updated to ensure accuracy and security.
How do I search for an agent?
Step-by-step:
1. Go to the homepage
2. Locate the search box
3. Enter the agent's ID number
4. Optionally select the agent type (Master, Super, or Sub Admin)
5. Click "Search Agent"
6. Instantly see verified details including phone number and WhatsApp contact
1. Go to the homepage
2. Locate the search box
3. Enter the agent's ID number
4. Optionally select the agent type (Master, Super, or Sub Admin)
5. Click "Search Agent"
6. Instantly see verified details including phone number and WhatsApp contact
What information can I find for each agent?
For each verified agent, you'll find:
• Agent ID number
• Agent type (Master, Super Agent, or Sub Admin)
• Direct phone number
• WhatsApp contact link
• Quick complaint button
• Admin hierarchy (which sub-admin and super agent they report to)
• Agent ID number
• Agent type (Master, Super Agent, or Sub Admin)
• Direct phone number
• WhatsApp contact link
• Quick complaint button
• Admin hierarchy (which sub-admin and super agent they report to)
Safety & Security
Is it safe to use Velki Agent List?
Yes, our platform provides verified agent information. However, your personal security depends on following best practices:
✓ Always verify agent ID before transactions
✓ Never share your password with anyone
✓ Use WhatsApp for communication only
✓ Check transaction hours (9:45 AM - 9:45 PM)
✓ Keep transaction records
We recommend reading our full Safety Guidelines on the homepage.
✓ Always verify agent ID before transactions
✓ Never share your password with anyone
✓ Use WhatsApp for communication only
✓ Check transaction hours (9:45 AM - 9:45 PM)
✓ Keep transaction records
We recommend reading our full Safety Guidelines on the homepage.
What should I do if I face an issue with an agent?
If you experience any issues:
1. Click the "অভিযোগ" (Complaint) button next to the agent's name in the table
2. You'll be directed to our complaint WhatsApp number
3. Describe your issue clearly
4. Provide transaction details if applicable
5. Our team will investigate and respond promptly
Note: Keep all transaction records and screenshots for proof.
1. Click the "অভিযোগ" (Complaint) button next to the agent's name in the table
2. You'll be directed to our complaint WhatsApp number
3. Describe your issue clearly
4. Provide transaction details if applicable
5. Our team will investigate and respond promptly
Note: Keep all transaction records and screenshots for proof.
What are the safe transaction hours?
নিরাপদ লেনদেনের সময়: সকাল ৯:৪৫ থেকে রাত ৯:৪৫
এই সময়ের বাইরে কোন লেনদেন করলে:
• আমরা দায়বদ্ধ নয়
• সমস্যার ক্ষেত্রে রিফান্ড পাওয়া যায় না
• এজেন্টও এই সময়ে পূর্ণ সেবা দিতে পারে না
এই সময়ের বাইরে কোন লেনদেন করলে:
• আমরা দায়বদ্ধ নয়
• সমস্যার ক্ষেত্রে রিফান্ড পাওয়া যায় না
• এজেন্টও এই সময়ে পূর্ণ সেবা দিতে পারে না
Can I change my password with an agent?
IMPORTANT: Never let an agent know or change your password.
If an agent has changed your password:
1. Log in immediately with your credentials
2. Change the password yourself
3. Use a strong, unique password (never use simple numbers)
4. Don't share the new password with anyone
Remember: A legitimate agent will never ask for your password. If they do, it's a red flag.
If an agent has changed your password:
1. Log in immediately with your credentials
2. Change the password yourself
3. Use a strong, unique password (never use simple numbers)
4. Don't share the new password with anyone
Remember: A legitimate agent will never ask for your password. If they do, it's a red flag.
Communication & Transactions
Which communication platform should I use?
শুধুমাত্র হোয়াটসঅ্যাপ ব্যবহার করুন
অন্য কোন এপ যেমন:
✗ টেলিগ্রাম
✗ ভাইবার
✗ ম্যাসেঞ্জার
✗ ইমেইল
✗ এসএমএস
এগুলোর মাধ্যমে যোগাযোগ করলে তা স্বীকৃত হবে না এবং সমস্যায় দায়বদ্ধতা নেই।
অন্য কোন এপ যেমন:
✗ টেলিগ্রাম
✗ ভাইবার
✗ ম্যাসেঞ্জার
✗ ইমেইল
✗ এসএমএস
এগুলোর মাধ্যমে যোগাযোগ করলে তা স্বীকৃত হবে না এবং সমস্যায় দায়বদ্ধতা নেই।
How should I verify a transaction with an agent?
Before each transaction:
1. Ask the agent about their current payment methods
2. Confirm the exact transaction amount and terms
3. Take screenshots of the conversation
4. Ask for transaction confirmation after payment
5. Keep all proofs (receipts, screenshots, etc.)
6. Verify the points are added to your account
Agents may use different methods at different times, so always verify before each transaction.
1. Ask the agent about their current payment methods
2. Confirm the exact transaction amount and terms
3. Take screenshots of the conversation
4. Ask for transaction confirmation after payment
5. Keep all proofs (receipts, screenshots, etc.)
6. Verify the points are added to your account
Agents may use different methods at different times, so always verify before each transaction.
Accounts & Updates
How often is the agent list updated?
Our agent list is updated in real-time as:
• New agents are verified and added
• Agent information is updated
• Agents are removed due to violations
• Contact information changes
We recommend checking the list before each transaction to ensure you have the latest verified information.
• New agents are verified and added
• Agent information is updated
• Agents are removed due to violations
• Contact information changes
We recommend checking the list before each transaction to ensure you have the latest verified information.
What if an agent's information is incorrect?
If you notice incorrect information:
1. Use the complaint button for that agent
2. Specify what information is incorrect
3. Provide proof if available
4. Our team will verify and update the information
Contact us: Use our contact form for general inquiries about agent information.
1. Use the complaint button for that agent
2. Specify what information is incorrect
3. Provide proof if available
4. Our team will verify and update the information
Contact us: Use our contact form for general inquiries about agent information.
Still Have Questions?
Can't find the answer you're looking for? Contact our support team or reach out via WhatsApp for immediate assistance.